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What is Managed Wi-Fi and why do you need it?

  The days of spotty connectivity and internet cables are long gone; Today's people expect instant connectivity, anywhere, anytime. And when it comes to a business environment, fast, easily accessible Wi-Fi connectivity isn't just about making business easier, it has tangible benefits like productivity, efficiency, and hard work. ”Improved equipment. Over the past decade, the enterprise WLAN landscape has changed dramatically; From managing a few access points (APs) to providing wireless access points for a small number of employees, office Wi-Fi is now expected to provide comprehensive company-wide coverage for hundreds and thousands of users. Defining Managed WLAN To manage this new scale of demand for wireless connectivity and ensure that many employees, guests and users enjoy instant and secure connectivity, companies must hire professional service providers to manage their wireless LAN. Cloud-based Wi-Fi services are the way to go; The service provider manages the entire W...

What is a Help Desk?

  Definition:   A source of technical support for hardware or software. Helpdesks have people who can solve the problem directly or pass it on to someone else. The Help Desk software provides the means to access and track problems until they are resolved. It also provides management information related to support activities. See technical support and support tickets.   IT support is generally considered more tactical, with the primary objective of helping to quickly resolve the immediate needs of end-users, as well as technical problems and accidents. The helpdesk is reactive in nature, but it should be efficient and fast. IT support can be separated or part of a larger service center operation to improve customer services for the entire organization.   Here are some key help desk features:   Act as a single point of contact (SPOC) for IT support Use of a tracking solution for all incoming incidents Automatic ticket monitoring, routing, and e-mail notifications ...

Managed Router Services Provide Simplicity for Reliable and Secure Network Connectivity

  Whether you need exclusive broadband Internet access, peer-to-peer connectivity, or an anywhere, multi-site network, Consolidated Communications has a managed router service to meet your needs. Our managed router services provide businesses, government offices, and educational institutions with highly available and reliable data network solutions with 24-hour proactive monitoring, trouble tickets, and responsive customer support.   Choose the managed router service that best suits your needs:   Dedicated Ethernet Managed Internet Access (E-DIA) - Designed for organizations that require a highly secure and dedicated connection between their local area network (LAN) and the public Internet.   Managed Ethernet Line (E-Line) - Provides dedicated point-to-point connectivity over the consolidated network rather than the public Internet to improve quality and security. There are two types of E-Line solutions.   Private Ethernet Line (EPL) - Provides point-to-poi...

What Is Managed WiFi?

  Managed WiFi is an externalized wireless network that allows residents, guests or customers to connect to the Internet through multiple access points throughout the building, ensuring access throughout the property. Es una tecnologĂ­a basada en la nube, lo que significa que los proveedores de Internet administran, controlan y solucionan problemas de WiFi de una empresa o propiedad de forma remota, eliminando la necesidad de un departamento de TI en el sitio para administrar la red WiFi de a building. What is unmanaged WiFi? Unmanaged WiFi networks depend on businesses or individuals to set up their own WiFi networks through a single access point (or multiple professional access points). These networks typically have low bandwidth speeds and can only handle a few devices connected to them at a time. It also relies on on-site IT departments to manage, map, troubleshoot, repair, monitor, and secure a network. Security issues with managed WiFi providers For many businesses, the idea o...

IT Staff Augmentation VS Managed Services

  More and more companies are looking for IT outsourcing solutions. Finding and hiring internal IT staff can be time consuming, difficult, and expensive, not to mention the downsides if you have a fast-growing or time-limited project. The two main models of IT outsourcing are augmenting IT staff and managing IT services. Both models are solid alternatives to full-time internal hiring, but the most effective model depends on the type and scale of your project. Staff augmentation is used to outsource specific tasks and functions (inputs). The managed services model outsources the entire problem and solution to an external (outbound) provider. The main benefit of increasing staff is the ability to scale specific functions quickly, while managed services are best for long-term management of processes such as infrastructure and security. What is the increase in IT staff? IT staffing services can help your business grow or shrink as needed today. Rather than spending time and energy hiri...

What is Managed Wi-Fi and Why do You Need It?

  The days of spotty connectivity and internet cables are long gone; Today's people expect instant connectivity, anywhere, anytime. And when it comes to a business environment, fast, easily accessible Wi-Fi connectivity isn't just about making business easier, it has tangible benefits like productivity, efficiency, and hard work. ”Improved equipment. Over the past decade, the enterprise WLAN landscape has changed dramatically; From managing a few access points (APs) to providing wireless access points for a small number of employees, office Wi-Fi is now expected to provide comprehensive company-wide coverage for hundreds and thousands of users. Managed WLAN Defined To manage this new scale of demand for wireless connectivity and ensure that many employees, guests and users enjoy instant and secure connectivity, companies must hire professional service providers to manage their wireless LAN. Cloud-based Wi-Fi services are the way to go; The service provider remotely manages the ...

Top 10 Ways a Help Desk Can Help You

  What is Help Desk Software?   Support software can help companies solve technical problems faster and help IT departments work more efficiently. Such as? In short, an ithelpdesk organizes information, simplifies workflows and eliminates many manual processes. With help desk software (often a subset of service desk software), a technical support specialist will no longer need to record problems by hand scrupulously, rummaging through disorganized emails. to get to the end of a problem, manually follow the status of the problems or let the requests slip through the cracks.   A help desk system automates workflow for troubleshooting, centralizes information and keeps everyone up to date with email alerts. Instead of looking for someone in technical support for help, employees can simply send a ticket to the help desk team via e-mail or through a customizable web form. The help desk software will automatically receive, record and assign problems to the appropriate help des...